When you use ProgXTool, we gather different types of information depending on how you interact with our platform. Here's what we collect and why it matters:

Account Information

When you create an account, we ask for basic details like your name, email address, company name, and contact information. If you're using our paid services, we also need billing information. This helps us set up your account, send you important updates, and process payments.

Usage Data

We automatically collect information about how you use our software. This includes which features you access, how often you log in, and what types of financial analyses you run. We also gather technical data like your IP address, browser type, and device information. Think of this as understanding how people actually use our tools so we can make them better.

Financial Data You Input

Our software processes the financial data you enter for analysis. This might include transaction records, budget information, or investment portfolios. We only store this data to provide you with ongoing analysis and historical comparisons. You remain the owner of this information.

Your data serves specific purposes that directly benefit your experience with ProgXTool:

• Delivering the financial analysis tools and features you've subscribed to
• Processing your payments and maintaining billing records
• Sending you technical updates, security alerts, and service notifications
• Improving our software based on how people actually use it
• Providing customer support when you need help
• Detecting and preventing fraudulent activity or security breaches
• Complying with legal requirements under Thai law

We'll occasionally send you information about new features or updates to our services. You can opt out of these emails anytime, though we'll still need to send you essential account-related messages.

We work with a limited number of third-party services to keep ProgXTool running smoothly. Here's who sees your data and why:

Service Providers

We use cloud hosting services to store your data securely, payment processors to handle transactions, and email services to communicate with you. These companies only access the information they need to do their job, and they're contractually required to protect it.

Legal Requirements

Sometimes we have to share information to comply with Thai law, respond to legal processes, or protect the rights and safety of ProgXTool and its users. We'll only do this when legally required or when we believe it's necessary to prevent harm.

Business Transfers

If ProgXTool is acquired by or merges with another company, your information would transfer to the new entity. We'd notify you before this happens and explain any changes to how your data is handled.

Thailand's Personal Data Protection Act gives you significant control over your personal information. Here's what you can do:

To exercise any of these rights, email us at [email protected] with your request. We'll verify your identity and respond within the timeframes required by Thai law. There's no fee for most requests, though we might charge a reasonable amount for excessive or repetitive requests.

Protecting your information is something we think about constantly. Here's what we do:

• All data transmitted to and from ProgXTool is encrypted using TLS 1.3 protocol
• Your passwords are hashed using industry-standard encryption and never stored in plain text
• Our servers are located in secure data centers with physical access controls
• We maintain regular backups stored in geographically separate locations
• Our team receives regular security training and follows strict access protocols
• We conduct security audits and vulnerability assessments quarterly
• Two-factor authentication is available and recommended for all accounts

Despite our precautions, no internet transmission is completely secure. We do our best to protect your data, but we can't guarantee absolute security. You play a role too by keeping your password confidential and logging out of shared devices.

We don't keep your data forever. Here's our approach to retention:

Active Accounts

While your account is active, we retain your information to provide ongoing service. Your financial analysis data remains accessible for as long as you maintain your subscription.

After Account Closure

When you close your account, we delete most personal information within 90 days. However, we're required to keep certain records for tax and regulatory compliance. In Thailand, this typically means retaining transaction records for seven years.

Backup Systems

Deleted data may persist in backup systems for up to 180 days before being permanently removed. These backups are encrypted and inaccessible except for disaster recovery purposes.

ProgXTool operates primarily in Thailand, but some of our service providers are based in other countries. When we transfer data internationally, we ensure adequate protection through:

• Standard contractual clauses approved by data protection authorities
• Verification that recipient countries have adequate data protection laws
• Additional security measures when transferring sensitive financial information
• Regular audits of international service providers

Most of your data stays within Thailand or is transferred to countries with strong data protection frameworks comparable to Thai law.

Like most web services, we use cookies and similar technologies. These small files help us remember your preferences and understand how you use ProgXTool.

Essential Cookies

These are necessary for the platform to function. They handle things like keeping you logged in and remembering your settings. You can't opt out of these if you want to use ProgXTool.

Analytics Cookies

We use these to understand which features are popular and where people encounter issues. This helps us prioritize improvements. You can disable these in your browser settings.

We don't use advertising cookies or share your browsing data with ad networks. Our cookies serve only to improve your experience with our software.

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and display a notice in the platform. The "Last Updated" date at the top shows when the most recent changes were made.

We encourage you to review this policy periodically, especially before providing new types of information to ProgXTool. Continuing to use our services after policy updates means you accept the changes.

ProgXTool is designed for business use and isn't intended for anyone under 18 years old. We don't knowingly collect information from minors. If we discover that we've inadvertently gathered data from someone under 18, we'll delete it promptly.

If you're a parent or guardian and believe your child has provided information to us, please contact [email protected] so we can address the situation.